We are actively engaged with an exciting client who is seeking a Manager of Business Development and Client Services to support the firm’s business development initiatives, strengthen client relationships, drive and grow revenue, and implement business development strategies. The position will interface and collaborate with the firm’s Director of Marketing, Marketing & Business Development Chair and Committee, and practice team leaders.
Duties/Responsibilities: The following are essential job duties and responsibilities of the position. This list is not exhaustive, and other duties may be assigned as needed.
• Work closely with the Director of Marketing, Marketing Chair/Committee, and practice team leaders to develop and execute business development efforts that support the firm’s strategic growth.
• Assist the Marketing Committee Chair with developing and running an active client feedback/satisfaction program.
• Regularly attend practice team meetings; support team leaders and group members to create business development plans and support the execution of business development efforts.
• Conduct industry/market research, create analysis and competitive intelligence, and develop knowledge about the firm’s capabilities, referral sources, clients, and industries to identify opportunities for growth.
• Manage the RFP and pitch process; lead development of tailored and responsive content for RFPs, pitches, and proposal opportunities.
• Help maintain a database of current clients, prospective clients, and referral sources.
• Collect and organize lists of clients, representative matters, and experience for use on
the firm’s website and in pitches, proposals, ranking submissions, and other marketing collateral.
• Track client development activities and new business development efforts.
• Monitor industry organizations for upcoming events, identifying potential speaking and
sponsorship opportunities.
• Administrator, manage, and support the Relationship Development Program.
• Support and implement additional attorney business development training and execution.
• Recommend improvements to the firm’s business development function.
• Ad hoc projects as assigned.
Desired Skills/Qualifications:
• Bachelor’s degree required. MBA and/or JD desired.
• Marketing: at least six years’ prior experience (leadership position preferred).
• Previous experience in business development role (preferably in legal services or
professional services organization).
• Experience working on proposals, reading and analyzing requests for proposal (RFPs).
• Ability to work effectively in a high-paced environment, independently and as a team player with people of all levels – internally and externally.
• Ability to manage time well, work well under pressure, prioritize effectively, handle multiple deadlines, and work flexible hours, including early/late or on weekends.
• Strict attention to detail and ability to see projects through to completion.
• Excellent oral and written communication skills.
• Strong project-, organizational-, and people-management skills.
• Strong analytic, critical thinking, and creative capabilities.
• Ability to establish professional business contacts and maximize networking skills.
• Understanding of law firm operations and culture or willingness to learn.
• Proficient in MS Office Suite (Word, Outlook, PowerPoint, Excel, Adobe, NetDocs).
Salary Range: $90,000-$100,000